Co-Owning a Salon: How Tiff & Phoebe Built Blond Therapy Together

transcript

I think like one of the biggest realignments and just maybe like a misconception for anyone is that you are not gonna get rich doing this straightaway. Oh yeah. Like this is a labor of love. It doesn't mean that you can't be wildly successful No. Alone. It can't. It doesn't mean that you won't be wildly successful in your business.

Yeah. But you have to know that you've gotta lay a foundation. Right. We honestly just backed ourselves that much. Yeah. That we are all like, yeah. It's all confidence. This is, it's seriously like fake it till you make it. We have one precious life. One. Yeah. You know, and I think that balance is really important.

What do you wanna look back on? Obviously when you have a new business and people are coming to you. People in our town are very vocal about the fact that they can get it cheaper elsewhere. Everybody is, but it's not the clientele. You want a lot of hard conversations, a lot of conversations of being like, you've gotta get comfortable with being uncomfortable.

Yeah. Do you wanna have it done? Every six weeks because it looks crap. The point that we've kind of tried to come from the most, especially like in the dynamic that we're in, in the town that we're in, is like reeducating people. Yeah. Because a lot of that is just like they don't know until they know. But I think just being really vulnerable and honest when the other one is struggling is so important and really healthy.

I would rather recommend my guests to somebody that I know is really specialized in what they are wanting than give it a crack myself. Mm-hmm. And not have somebody that is completely happy. The chaos is loud, but the love is louder. Yeah, that's true. And I just thought that was so nice. Before we dive in, just a quick little love note from us.

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Welcome back to the Inner Sanctum Salon on Rising of the podcast. Good morning, Sam. Good morning. How you doing? Got my emotional support protein shake today. Oh. I feel like I need a large emotional support. You really do. I know you're very sensitive, Sal today. I am a little bit of a sensitive Sally at the moment.

Yeah, yeah. A lot. A lot. It's a lot. Um, but after Tiana's episode I was like, I can't exercise but need to take care of myself. So yeah. On the eating better backdrop, I really like that you've taken that step and actually done something small and implementable. Chris. Generally I do nothing with it and then we just move forward.

No, you sometimes you go like, okay, we've just gotta change everything. Yes. And then it's not sustainable. It's not. So just eating good on you. Thanks man. Smoothie. Thanks. And your emotional support also smoothies. Yeah. To bring in our guests because as I made this this morning and each and every morning I think of you, there is a reason for this.

And not in a creepy way at all. We creepy if anyone is watching this. I'll see that our setup is a little different. Jen and I are next to each other today, side by side. Side by side. Jen, the way it should be. Richard was trying to get you outta the frame of this squad. I know. What the hell. Alright. Too sensitive.

Go, go. Yeah. Introduce you. Introduce, no. Yes. You introduce. No, I'm, you do it. I am going to introduce the salon and then you guys are gonna introduce yourselves. Okay. Okay. So we're joined by a team of salon owners, which I think is really nice because we have spoken team before, but in a separate sense.

Mm-hmm. Team ownership. Mm-hmm. So the team owners from blond therapy are joining us this morning. So ladies, hi guys. Hello. Good morning. So we have Tiffany and, and Phoebe. Love that co-owners love this, co co. We've had co-owner on, not from the the Hamburg Sisters. Sisters, but that's sisters. Like, this is why this sort of co-ownership is such a nice thing to delve into, I reckon.

Mm-hmm. Yeah. So we met the girls actually at our, um, embodied leadership, embodied leadership with Kevin Murphy a couple of weeks ago. And, um, loved them, loved what they were about. We had such a great conversation. Um, and that's why I laugh about smoothie because we, Phoebe was like, oh, I make smoothies every morning for my kids.

I never make a smoothie for myself. And I was like, smoothies. I should make a smoothie for my, myself. And I, I took, I took my little form home that we all filled out and Lee's like. Why is it say smoothies on this piece of paper? And I was like, 'cause that's what I need to start doing. And I did. Ah, look at you emotional protein shake going on.

But it also shows practicing what you preach, right? Absolutely. And that's why those check points, have you had smoothies? Yeah, I've had smoothies, yeah. Yeah. Have you? We are. Okay. So we got the girls on, obviously we did leadership with them and as we did it, there was so much positive that I could see, oh, it's such a cool dynamic from coach.

I really, really love from the outside with what you guys were working through. Oh, thanks. So when it's refreshing to hear, it is refreshing. Sorry. Tell how we appear. Tell us about you guys. How long have you had the salon? How did it come to be? Sure. Where is it? And also, I like this part of the story because.

Um, there was a few things that really I actually coached on and spoke about you guys this week with some of my clients for these reasons Yeah. That you guys will talk about. Um, but yeah, I think you're doing very cool things. So. All right, Tiff, start from the beginning. So Phoebe and I met probably like, would you say two years ago now?

We sort of started working together. Three years. Yeah. Something ages ago. Um, we sort of started working together really randomly and impulsively in this small salon. Um, and we were kind of working for ourselves, I guess. Um, but the workspace that we were working in didn't really align with our values and there were just a few troubles and difficulties, so we were like, let's just go out on our own and see what happens.

We planned on just. Like sharing the space, but working for ourselves. And then we click quickly, created this like really beautiful space and community and brand. And then yeah, now we're here, essentially. Yeah. Yeah, definitely. I think like it started super organically. Hmm. Um, Tiff and I are individually quite strong headed.

People we're born on the same, same day, just 10 years apart. Yeah. We actually, which is Oh really? Was same day, 10 years apart. Literally. Yeah. She's the older one, by the way. Like, leave that to the imagination. When you said that, I was like, I remember you saying when you said that, I was like. They're 10 years apart.

How? I know. Just like, I dunno if that's a good for me. Um, yeah. I'm kind of offended. No, we already spoke about this. 'cause you don't present, she doesn't super young. She doesn't And you present young. Yeah. So like, it just balances it out. Yeah. We meet at like. 26. Yeah. Yeah. I'm okay with that. Yeah. Um, so yeah, we individually, I never thought it was ever gonna be a problem working side by side with Tiff.

We'd obviously already had that experience together working in the cohesive space that we were in previously. Yeah. I think we're a bit bit trauma bonded. Yeah. To be perfectly honest. Excellent. Can you talk about some of the trauma that, that was? Like, what are some of the things that made you think you needed to go out and design the space of your own?

Um, just like lack of stability, I guess. Yeah. Yeah. Lack of stability. Um, we obviously, like in some circumstances, um, having owners of salons that aren't hairdressers like can work. Okay. Um, but the one that we had, it just like wasn't really working. We just felt like overworked and undervalued, which is obviously something that so many hairdressers can say that they've felt throughout their careers.

Um, and I think more than that, it was the relationship that we form with our guests. Um, we take that really, really seriously. We love being a part of their lives. We love being that safe space for people. Um, and we just wanted to create that more on an intimate level, um, with each other. We wanted to work one to one where it wasn't so much about how much money we could turn over, but more about the experience for our guests, um, and also for ourselves so that we just weren't working ourselves into the ground, week in, week out, depleting ourselves completely of all the energy that we had and getting nothing from it really.

So you were working for yourselves? Yeah. Yeah. But, but it wasn't like a, yeah. So it was like a schedule. It was still, we were freelancers essentially for a business. Oh yeah. Okay. So all their booking systems and everything were, we didn't have full autonomy. Autonomy, yeah. Okay. Over everything was like run through.

Yeah. That business. Yeah. Um, yeah, it was just really tricky. It was really tricky. Tricky. It was, yeah. Okay. Yeah. So blond therapy was kind of born purely out of us having the same values. Mm. Um, and wanting, just honestly to begin with, we were like, oh, we just want it to be like a cute little cottage where we can just work for the rest of our days doing our own thing.

Um, and then we knew that we had something special within our, um, like town, uh, but it was probably within the first six months that Yeah, we were like wholly mackerel. Like this is not. Going to work like just the two of us. Just the two of us. We have now gone to working like 60 hour weeks, like six days a week, and we were like, oh, this is not sustainable.

This is not sustainable. We're like, ah, people just, it gained traction like so quickly and it was beautiful to see. Um. But yeah, it was, that's when we kind of had to like have those tough conversations of like, what does this look like? What does success mean to me? What does success mean to tif? Like in the next like five years?

Like is this something that is sustainable for us if we do take it further in getting staff and whatnot? It's just like lots of conversations. Mm. Yeah. So initially you were almost like just sharing a lease really. Yeah, definitely. That was the plan whole. We were like, oh my God, let's just be besties and work together forever and that's it.

Yeah. Okay. Um, and not take any new clients and just like have our few and then go on with our lives. And then, yeah. It just grew so quickly that we're like, oh, can't sustain this anymore. So I think the nice thing to talk about. With it growing so quickly is the fact that you created something really different in the small town that you're in.

Mm-hmm. And this is a conversation that we have a lot Right. With people and they're like, you can't though, because of where I live, you cannot not charge because of where I live. I hear that all of the time. So then that's why I said I spoke about you guys this week because I've so many people are like, I can't charge that 4:00 AM And I was like, you absolutely can.

You just have to create a brand and experience. Yeah. I think when you fill a hole and a method like that goes with that you can absolutely charge. 'cause people go, you can charge that Gold Coast if you can't back it. Yeah. You know? But if you definitely, you guys are in a small town, you're in Ipswich, right?

Yeah. I in a small town and you've created like this beautiful salon with the experience with the socials that go with it. You're kind of creating that. So you know anyone that's listening that goes, I'm in small town, I can't charge. I'm like, what does it look like? Does it look like everybody else's or does it look completely different?

Yeah, yeah. You know? Are you the same as. You know, I'll make next door or are you creating like this space that looks Gold Coast? Are you creating, you know, you doing what everyone el like you doing what other people are doing in this industry and creating spaces that have super luxe and creating experience and having a socials go with it.

Definitely. So that within your town you become that craze that people want to go to. Yeah, because again, you look at different businesses that do that. For example, even though there's controversy around this person at the moment that Brookies cookies, everyone makes cookies. She just exploded because she created a uh, in like it looked different from the outside and she's created a social branding and she's created so now she's like gone gangbusters.

'cause it's the same thing with sbi. Yeah. They've created t-shirts and everyone has t-shirts, but they've created their brand and who they are and then all of a sudden there is this like mass following underneath. It can be exactly the same for our industry. Yeah, definitely agree. Definitely. So you guys had kind of built that.

So what did that conversation look like when you're like, okay, we're going to become business partners then like, um, because that would've been a different step, right? I think. We kind of like do things first and then have conversations about them as it's toughening. To be honest, we didn't really, don't re as a business coach, don't recommend we're a little impulsive.

Um, no, we're, we're really impulsive. We honestly just backed ourselves that much. That we are all like, yeah, it's all confidence. It's seriously like fake it to you, make it, we say that like every single day of our lives. Yeah. Um, in saying that, I obviously have more years on the clock when it comes to being in the industry than what Tiff does, but something that I've always super respected about Tiff is that she has always known her worth from a very, very young age in the hair industry.

And that's something that she's taught me immensely. Um, she was our real. Like leading girl when it came to this is what we're charging, this is what we're doing, this is what we're creating. I was the one that was a little bit like, oh my gosh, can we do this? Yeah. In Ipswich, when you went in, were, so you were both freelancing in the space together?

Yeah. Did you charge differently or were you, did you go and charges charge the same? Yeah. Yeah. Yeah. And obviously I'm the numbers person, so I kind of know everything that we need to be making to be able to pay everything. Mm-hmm. And be running as a profitable business. Um, but it's also then like a lot of looking around like.

We don't really pay much attention to what other people are charging. No, it's more just about like, you know, but it is something that pops up. Obviously when you have a new business and people are coming to you, people in our town are very vocal about the fact that they can get it cheaper elsewhere.

Everybody is, but yeah. It's not the clientele you want. It's, but to be honest, are you really gonna get the same look at fucking Sally's garage salon? Yeah. That you are when And it's like at the end of the day, we are producing a quality product. Yeah. And I think like more of us need to be like happy in the space that we are really talented.

Yep. Yeah. We are super talented. It's not just. The foils and the haircut that goes into it. It's the like age, but it's not evens. You think about the foils and the haircut that it used to be. Yeah, to to the foils. Exactly. You think about color, like takes time. Men, I used to be able to chuck in our head in 30 minutes.

Hundred percent. You cannot like, isn't that wild? It's wild. Like just thinking about that everything in like 45 minutes. Our girls are not, none of our guests. Everything that people want now. Like all of the extras and all the bits and pieces and I want these ends and I want these brighter ends and I want this like that and I want this like that.

And look at most of the time, I think, and again, I think if everybody knows, at least no one comes in invites you on it because you are like, everyone already knows. Like, and I'm very much, we have had this conversation we quote before we start because I think it's important to do that. But even the other day I had this beautiful new client who had a six week old baby and she was just like, she was young and she had all our hair times 10 on her head and wanted to go like.

Blonde with a lived in and stuff. And I'm like, I love that. I said to her, I'm like, I hope you know that this is not going to be cheap today. Mm-hmm. Like it's going to be xy. And it was seven 50. Yeah. And it took me a kilo of bleach. Yeah. And like, you know, probably three tubes of color plus the, it took me three hours to foil.

And I'm a fast foiler, so you've gotta like definitely, it's almost like I un like, but she won't see me. She won't have to see me for another year. Yeah. Yeah. Definitely. So it's like, is that seven 50 worth it in one go? Yeah. Done. Dusted out. It's so annoying. Finish feeling amazing. And then in 12 months time you come back again.

Or do you wanna have it done every six weeks because it looks crap. Crap. And I think it's like changing that mentality. Yeah. And that's something that. Hard. It also so annoying because I feel like people, okay, you'll see your injectable for 30 minutes and they'll charge you $500. Yeah. For a full face of Botox.

But then like you sit in my chair for six hours and I feel bad charging you $500. And I also feel bad that you've been here for six hours. Yeah. Literally. You're like, I'm so sorry you've been here so long. But also this is all the things you wanted. Yeah, exactly. And I think like it's also, which the point that we've kind of tried to come from the most, especially like in the dynamic that we're in, in the town that we're in, is like reeducating people.

Yeah. 'cause a lot of that is just like. They don't know until they know. Mm-hmm. Right. And it's like reeducating our guests, reeducating our community on the fact that that's totally okay. There are so many places that will happily work for $200 for a full head of foils, and that's fine. Um, but we are not one of them.

We take a lot of pride in like, not one of our, our, our girls are doing like low lights, tip outs, root stretches. Like it's so complex. Like when is it ever just, it's never just a full foils anymore. And that does set us apart. It sets apart our quality and that's what we wanna be known for. Mm-hmm. And like we do have a, kind of like our booking system and the way that we take on our guests, um, we do kind, we do have like, we really filter out who we're taking on board.

Yeah. I dunno how to, if I, I dunno how to say that without it sounding like we. No, we're relative. No. You know what I mean? No, you're discerning. Discerning about, yeah, we're discerning about what we do bring on board. Whether it's, we focus on what we specialize in. I think it's more that you also give everybody as much information as you can before.

Definitely. It's we do. You have everything. It's very about what it's gonna be. Nobody is walking. You come to us. Yeah. Walking through our door without completely understanding the length of their appointment, how much their appointment's gonna cost. Yeah. Who's looking after them. The complexity of like how long they're gonna be here for, like what's involved in it.

Um, and yeah, I think. That's a really good way to put it. Like we are just, um, passionate about our, what we are good at. Mm-hmm. What we specialize in. And so like us not taking on board like a pink color or something like that, that's not because we can't do it, it's because somebody up the road is way better at that than us.

Mm-hmm. And that's not something that we want to put our energy into. And I think that's okay. Mm-hmm. Yeah. Like we don't have to be like, and people, people appreciate that on, they really do. Like we have, we work. We recommend our guests onto, oh, why don't you go see so and so up the road? Or, why don't you go see this person?

Like, yeah, they're so much better at short haircuts than me, or they're so much be like, I would rather recommend my guests to somebody that I know is really specialized in what they are wanting than give it a crack myself and not have somebody that is completely happy. Mm-hmm. And at the end of the day, they're a walking advertisement for our business.

Right. So I don't want someone walking around with blue hair and thinking that that's like something vibe. Yeah. Something we special. Yeah. Because there's other people that wanna be known for that, and that's okay. Yeah, yeah, yeah. Like I'd rather pass on the opportunity to someone who's probably better at it.

Yeah. And yeah. But so you mentioned before, so I'm the numbers person. Mm-hmm. So how do you divvy up between the two of you? Yes. Who is, that was probably a, that was, we're actually really lucky I feel, because my weaknesses of Phoebe's strengths and then Phoebe's weaknesses and my strengths. So naturally I feel like.

The roles sort of figured themselves out. I think probably we did, it probably took like about six months for us to get a good, I think number one is transparency. Yeah. Like a hundred percent. This is not just a partnership, like as much as we can sound, make it sound fun how we're like skipping into the sunset because we're so excited that we get to do a business together.

There's like, it's a lot. I'm gagging 'cause that's actually what we would do. It's like, it's a lot, we got more work into our relationship than we do with our partners. Seriously. It's a lot of, I remember that transparency when we, I was like you, I've seen. And how long have you been doing this for? We've had the cell on 18 months.

Yeah. Yeah. So I'm like, guys, it's all good and hot and like 18 months in you're in the honeymoon period. But definitely it's like that constant, like keep pouring in, keep being transparent, feel, keep being open, period really quickly because weve got busy so far. Yeah. Um, and. A lot of hard conversations. A lot of conversations of being like, you've gotta get comfortable with being comfort, uncomfortable.

You've gotta get comfortable. It's so yucky. Oh, it's my favorite saying it's, I actually think I heard it from you. Uncomfortable. I like, like you may have said that last Monday. Yeah. You need to be comfortable with being uncomfortable. She just hashtag it for Jen says that, but today she came in, there's two uncomfortable conversations she's gotta have.

She just refuses to have that. That's fair. I don't have to, don't have them. They's just people making me feel uncomfortable. It's fine's fine. I actually get that. I need like three to four business days to process anything. Yeah. Jen's like, you gotta be comfortable with getting uncomfortable. I really don't wanna get uncomfortable right now doing that.

No, I am uncomfortable. Really uncomfortable, but I'm still ping moving forward. What was I even talking, I can't even remember talking about finding your roles early on. Oh yeah. Oh yeah. Hard conversations. Um, I think like also too, just, um. Trust, like that come is a huge one. Like, you've gotta put down your ego, you've gotta put down your walls, you've gotta put down, like I truly believe that Tiff has the exact same intentions when it comes to the business as I do.

Yeah. You've gotta be so vulnerable. You've gotta be vulnerable like Tiff. So Tiff does, um, all of our social media, all of our content creation, all of our client, um, relations, relations, marketing, like everything that side of everything. Um, all our ordering, whatnot. Um, and that's hard for me. I'm naturally a control freak.

So having somebody like brand voice is huge for me. How we speak to guests is huge for me. Um, so that's hard having somebody else kind of like speak for me, but. It's over time, it's like just like she trusts me that everyone's paid and we're running at a profit and our money's being well spent and you know what I mean?

It's like that give and take. It's like that's a trauma for her because she didn't grow up in an environment where money was a safe thing. So that's something that she's really hard to work super, super hard on to be able to have complete trust in me, like with all of that, and like I really struggle with just someone speaking on my behalf.

That is something like that. We've had to have awkward conversations over, over vulnerable conversations over that makes much given some of the conversations we had earlier. Yes. That makes so much sense. It's like, but in knowing that I don't have the capabilities at my stage in my life, like my personal life is exceptionally busy.

Okay. So I love this. Let's tune into this. Yeah. Let's this, so on top of all of this, like, and how you guys run it PB you have four children? I have four actually. Boys, actually, I can't even deal with that. Yeah, you have, I have four boys. Boys. They're 14, 9, 6 and four. Um, so they're very busy and Tiff has no kids.

I've got dogs. She has has a golden retriever puppy, which I'm sure would, oh my God. Have as much energy as my three. It probably year. It probably actually just as expensive. Just expensive. Yeah. True. If not more. Um, so yeah, that's where it's also. You know, I have color in very different season because that's another, yeah, that's a, I was gonna say, that's another completely different intricacy to this.

Definitely. Completely different season, completely different seasons. Yeah. And as much as, um, Tiff can like, um, try and wrap her head, head around it, no one understands until they become a mom, how hectic that is. Definitely. But the most beautiful thing that I saw, even when we were doing the coaching is one of the things you were struggling with is cutting back a late night.

You were like, I don't know how to do it. Oh, she's my biggest advocate. And, and Tiff's just sitting back quietly and then all of a sudden she was like. Just do it. Like, and I was like, baby, you've the on my face full support. She's so annoying of your business partner. Why are you even considering it? I know my business partner was like, cut back.

I'd be like, Sue your, like, I'm sorry. That's, I'm definitely, um, completely self like workaholic. Like I know that that's me. I know that that's like a, possibly like a more negative trait of mine is that I will, I think it's one of your strengths and one of your weaknesses. Yeah. To be honest, definitely. I wouldn't say it's a negative trait.

Um, but it is something that I probably need and it's a new salon and I think that it does taper off over time. And then I have an annoying husband that's like, you go, you chase your goals, you do whatever. And I'm like, oh, sometimes I need someone to be like, you need a hand break? You stay home. Yeah. You make the dinner be seriously serious.

You hang out with me seriously. Um, but Tiff has always been my massive advocate for. Doing too much. She's like, let me do that. Let me do that. I feel like, yeah, I feel like my, the way I perceive this, like that situation is, I know, I mean, I don't know like what it's like to be a mom, obviously, and I never assume that I do or come from a place where I'm like trying to relate because I can't.

Um, but I can appreciate the fact that, okay, well. What can I do to support you because one day you are gonna have to support me. Yeah. That's what we always take. And like this isn't forever. This dynamic isn't forever. Yeah. Just like a relationship has seasons. We know that the ups and downs of our business has seasons as well.

Definitely. And while this is a season where I need a little bit more support on that end, we know Tiff is yet to come into a stage where she will need that kind of support because she does wanna kids one day and I'm like, I'm a sensitive girl, so I'm like taking the reins right now so that I can rely on the foundation.

You make sure this is all tab down. Remember all the times that I was support you like a bitch. This is probably why hasn't married me because we'll be getting a divorce when I have kids. I swear to God because that I'm so sensitive. So I'm aware of the fact that. I feel like also when we both go through personal challenges, they're always at different times.

Yeah, definitely. And immediately. And we're very open about that. Like if I'm having like a rough week Yeah, we'll chat about that. Yeah. And she will like be like, okay, well what can I take off your plate? I've got this, this, this, this to do. Um, even if it's just little things like organizing the salon groceries, like I know that sounds so dumb, doesn, but when you, it doesn't like have clients and stuff.

Yeah. The little things, it's just like dumb little things like that that pile up on top of you. It's the same at home. I actually need to put that on that list. Groceries, it's the same when you're at home. Like sometimes you're just like, I'm so tapped out. Please. Just definitely that love language of acts of service.

Marriage. We're in marriage service. We actually are me right now. Like, please just like make dinner or do the groceries or, and just being honest as well, like I feel like as women it's really hard for us to admit that we need help. Yeah, definitely. And to be vulnerable. I, yeah. And even like with each other, like I know that we can both struggle to let go 'cause we both love control definitely.

But I think just being really vulnerable and honest when the other one is struggling is so important and really healthy and knowing like, um, what do we always say? Like it's just, that's just not gonna be my hil to die on. Yeah. It's just like, you know what, choosing a battle. There's some things that Tiff is really, really passionate about when it comes to the salon and our vibe and our brand and there's some things that I'm really passionate about.

And so we stand firm in those things if we feel like the other person maybe isn't giving in to those areas as much as we need to for our brand to work cohesively. Um, but the rest of it we are just like. Yeah, I'm happy for you to make the decision. Yeah, we, we just like had to sign off on a collab the other day and she's like, do you want blah, blah, blah?

I was like, no, I trust you. Like, I trust that whatever. She like, it's not like we have to micromanage no. Each other's thing, but I think that does just come with that like letting go of control, letting go. Yeah, definitely. Like it just, you can't have your finger on everything. No, all the time. Like you've just got to be like, like I said before, I know that Tiff wants blond therapy to be a certain way the same, that I want it to be a certain way and I just trust that she'll lead with that and vice versa.

Have you had anything that you've really come to loggerheads on? Sorry, what was that like? Was there anything that you guys were like in the deep trenches, like it's gonna take us a while to work through this one like you were opposing? Um, I feel like we. She'll probably remember more than I do. 'cause I figured here we go.

Should get a book out. What day, what day she'll get a receipt. Um, I feel like when we have a problem that's come up more than twice, we just eliminate it. Like, for example, we both have different money traumas. Um, so. That was coming up a couple of times and we just kind of hit it on the head. I think money is a big one.

So when you come into this space, when you're wanting to work together as a team, we knew that from, you know, just from researching different things and from like educating ourselves on like co-part, like partnerships and all the rest of it, money is number one why everything falls apart. Yeah, yeah, definitely.

And like realistically, definitely when, isn't it, it's money and it's money and time. Money and time is just when everything falls apart. And so we've always been really, really conscious of having that at the forefront and having, like, we go to all of our accountants meetings together, like we have full transparency through everything.

Probably the only thing that we have struggled with was, um, say, because we still both work on the floor. Um, full-time majority. Well, yeah, full time. Yeah. Um, was obviously we did go through a period where we were both cutting the same wage from the business every week. Um, but that looked different. There was some weeks where I could only show up for like two days because I had sick kids, or I had this, or I had that.

And then that's where like, that's friction. That's where started. The only friction we've had was where we're like, do we need to pay attention to this? 'cause it needs to be fair. Mm-hmm. And we need to feel financially rewarded for the time and effort that we're putting into the business because it's not just on the floor, it's everything.

It's, it's all the socials you are doing that, it's all your payroll, finances and payroll that you're doing. Like, and that's the thing. And it's easy when you work for your, when you. In a partnership, it's easier just to be like, well, that's my money. Exactly. And it comes with the pros and cons. Right? Like listening to you now I'm like, Jen, just wrap this all up.

Have one salon together. Just be best friends and write up the sunset. Um, but then come on Jen. But then on the other side it is, you know, the financial, I don't have to discuss my finances with anyone. That's just what it is. Exactly. And the money stuff just comes into definitely the tricky part of it.

And it was okay before we had staff. Yeah, yeah. Um, before we had staff different 'cause we were making our own money. Yeah. We would, um, cut ourselves away. We'd make sure the business had everything that it needed and we were on our way. But when we got busier and busier, we started bringing on staff, we started doing extra things.

We had like a awesome little like hat collab hat. We bought out some like, what do you call that, merch when we just started like growing. And the money was ob the business was obviously turning over more money. Um, that's when we were like, well, hang on a minute. Like it needs to be, we need to like pay more attention to this so that it doesn't become yucky.

Mm-hmm. Um, so what did you do? So essentially we, uh, als almost back like freelancing. Yeah. Yeah. So we freelance. It's, it's a weird dynamic works, but it works for us. You just gotta find what works for you. Yeah. Yeah. You have your staff that work for the business and then you freelance. Yes. Yeah. To, we keep everything separate essentially.

And we have just really found, we've tried everything. Yeah. We have, there's nothing we haven't tried, but we are so passionate about the fact that. We, um, love each other outside of blond therapy. Like I know that Tiff will be a part of my life for a very long time. We have a very special connection. Um, and money is gross and we never want that to be something that comes between us.

So basically the way that we've managed it now is that blond therapy is its own entity. The girls work under blond therapy. We pay a invoice to blond therapy weekly. Almost like a rent a chair situation. Yeah. And then we work for ourselves as sole traders. So if I need to have two weeks off, because it's school holidays, um, I don't take any clients for those two weeks and I don't get paid.

Well, obviously, like I can pay myself from my sole trader. Um, and then when everything's, while we're still young, all of blond therapy's money will stay within blond therapy. And then when the day comes that we're able to start, we want to draw from that. It's always there. But while we are doing things that we're doing now, we just feel like keeping.

I could go in and work and do 50 clients a week and that would be my own money. Mm-hmm. And Tiff could do the same. You know what I mean? There's none of that. Like Ill of like, oh, but I worked five days this week. Can you only work two days this week? Because that's something we've definitely seen a breakdown and partnership.

Yeah. Definitely know what like I know that sounds like it. It sounds complicated. It sounds complicated. No, that's how I see most people doing it. Yeah. Otherwise it's too messy. It's too yuck. Messy. It's so messy. And then everything, it's not just like a job where you're both just doing 38 hours. No, it's yucky.

Yeah. And it's even difficult explaining to accountants and stuff like, 'cause they're like, oh, that I don't know about that. 'cause then you're paying this and it's like, honestly, we don't care. Yeah. This is just how it works. It's what's gonna work for us long term. It's what's gonna work for us long term.

We, um, and then whatever we do behind closed doors, like for the business is just the sacrifices we make for having a business. Mm-hmm. Yeah. Um. Which I feel like is pretty even. And then over time that builds up. It does. You both can take a portion outta it. Exactly. You know, like, sweet, let's keep building these profits.

And I feel like that needs to not be the goal. Know if there's 50 K profit there, definitely you don't need, you know, you can have that. And honestly like that just turns itself over and we don't like have to think about it. But I think like one of the biggest rea realignment and just maybe like a misconception for anyone is that you are not gonna get rich doing this straightaway.

Oh yeah. Like this is a labor of love. And if you think that going out on your own and even building this brand like this is like. So much work for very little gain. I think like it's so easy for people to be like, oh, but those girls are charging like $600 for a full head of foils. And like, oh, they must be rolling in it.

It's like, no, no, no, no, no, no. Like it's a, definitely a labor of love and it's like day after day showing up sometimes not even pulling a wage at all because the business has needed more from you that week. And it's because too, like the salon salons aren't cheap to run. They're, they're not cheap. It's no one even, I remember being in a point's, like you become a, it's not like you being a therapist and you're like, I rent a room and I charge $300 for an hour.

They must be nice. Like that's where the money is at. Mm-hmm. The amount of things that we need to have. Yeah. And how it just keeps increasing over time. Like, I want a cocktail service, I want copy. Seriously. The overheads are like never like all of the things, like all of the overheads, all the insurances, all the product.

Definitely. So. Expensive to run. Definitely. So expensive. Definitely. I think this is why we have that statistic that, um, you know, the, the fall of solo businesses under that 18 month mark. Yeah, definitely. 'cause it's that it doesn't mean that you can't be wildly successful No. Alone. It can't, it doesn't mean that you won't be wildly successful in your business.

Yeah. But you have to know that you've gotta lay a foundation. Right. 18, there's that Heart Foundation Two is because after the 12 month mark, that's when you start getting tacked. Yeah. Yeah. You know, like for the first 12 months you don't, and everyone's like, I'm out for the first 12 months. You kind of don't get, they don't know what your pay as you go installment is gonna be.

No. So you don't get charged that and then all of a sudden they're like, Nope, way more. And you're like, and tax. And that's a whole nother side of it that it's like, yuck, I can't even talk about it. Have found like a great accountant that we love. And I think that's my only advice is just finding a really good accountant.

Oh. And just, yep. Looking it out. I spoke to mine this morning on the way here and I was just like, just email me and just tell me all the money. Serious. Just send it through. Just whatever. Let's just move on and pay for it. And just the more you make it and it's not, they don't make it easy either. They make it so hard.

Yeah, definitely. Not accountants, sorry. The tax Taxol Accountants make it easy. Tax department makes it everything so difficult. Yeah. And confusing. And everyone does it so differently. We just, girls who like doing hair, okay, yeah, yeah. Leave us alone. Us money, dish our money.

But, but it is that massive realization. Like again, we're sitting here in my cell and I look up, I'm like, all right, I need to get the broom and I, I need to broom that. I need to make sure the washings on something. I need to make sure the hooks are on. So like, yes, the idea of having a partner sounds very nice because I think it is nice.

It's, we love each other. It's if you are okay to get. Down and dirty with being vulnerable. Yeah. And yeah, we're very down and dirty. Sorry, that's not on the menu at one therapy. No, I'm just kidding. Um, but yeah, and then I think like work, what a, then going into like having staff then our relate that took like, we definitely weren't ready for that in the first 12 months.

No, we probably a bit too sensitive to take on stuff. Yeah. We honestly didn't ever even wanna have stuff. But you did take on stuff within the first 12 times? We, we just clocked 12 months. Oh yeah. Okay. Okay. Yeah, we just, and to be honest, we sort of. Like graze the idea a couple of times. And then I think we, like, we went forward with posting ads and stuff maybe three times.

And each time there was just gut, we didn't even have a feeling. We were just like, we are just very organic about it. Yeah, we were just, we were really scared to be honest. It was, yeah, it's really hard to find good hairstylists in our town, if I'm being honest. Um, so I think with the same, like, there's probably plenty of good hairstylists, but just like with the same values, values that we had for blond therapy.

Yeah, yeah. That was huge for us. And we honestly were not willing to compromise our reputation for the fact that we could have some extra help or have, you know, somebody else. Like it was just something that we were really willing to wait on. Um, and I think by doing that we were able to like manifest long enough that we.

Could bring in the girls that applied. So what did you end up bringing on first? Um, we kind of brought them both on at once. Oh, okay. Yeah. We were only planning on hiring one person and then the other one kind of like fell out of dinner like an angel and just planted ourself in our laps and we're like, oh, I guess we'll take you two.

We needed somebody. Um, our first, we do a lot of blonde transformations. That's probably what we're known best for. Um, they're obviously very time consuming and take a lot of, uh, like a certain skill set to be able to do. Um, so the first girl that we bought on board was a local girl who's just beautiful.

Um, but she's fresh out of her apprenticeship. So our goal for her was to kind of like train her up in our. Method transformation. Yeah. Methods, transformations and whatnot for her to take on that she's doing very well. She is, she's a nat. She's one of those girls that you can just tell her one thing and she's like often doing it.

It's just like amazing. You just can't teach talent, I feel. You can't teach talent like that. It's hard to find. Um, and then we are probably about a week after we had hired her, um, we had a girl more my age approach us. Um, she was a little bit like apprehensive about leaving where she was, but wanted just something a little bit closer to home and whatnot.

Um, and she has a lot of talent. She's very talented. Yeah. Has a lot of a wealth of experience in three different places that she'd been through. So we had a really organic conversation with her. Um, and that transition was nearly close to three months 'cause we didn't want her to rush where she was. Um, and our goal then kind of like, kind of mixed around it a little bit, we knew that we kind of wanted the old one 'cause she would already have the more experience and we could.

Pop our really harder guest, new clients in with her and she would be able to handle that really quickly. Um, and then Lyra, our younger one, was kind of then shifting to take on the excess load that we had that we couldn't keep sustaining. Mm. Um, so that was like really meant to be. Um, oh yeah. What a great setup.

That really. Yeah, it was amazing. That's really was amazing. So yeah, a younger one. Um, she's super, super talented and like even now she's has new guests coming in with her all the time. Yeah. 'cause she didn't take long to jump on her feet, but, um, yeah, RA was amazing 'cause she was able to take on a lot of, we just kept, obviously, you know, when you're growing a business, we just kept taking and taking and taking last year 'cause it was like, oh wow.

Like people are really. They us. Oh my God. Like us, really like us. They really like us. Um, and then we're like, oh, we literally can't keep doing that. We don't have apprentices either. So it was literally us all the time doing everything. Um, so yeah, that Aller has been brilliant to be able to like safely take on that excess of client base.

And then Emmy works with majority, like all of our new guests that come on in. Um, and she's a wealth of knowledge, so she's great to be able, she's really good at that. She's got the personality. Yeah. Such a personality that people feel really trusting with her straight away. Um, so yeah, the dynamic that has come out of it has been something that we could literally have only like manifested.

Mm-hmm. Like it was exactly how, and it's, we are very, very like conscious of the fact that it's super unique, um, that that would happen. So. When you say you weren't ready because you were too sensitive to get stuff. So talk to, I actually think, I reckon it's probably also like back to that getting comfortable with being uncomfortable.

I think that we still needed to have those conversations as well. We needed to get more uncomfortable with each other. Yeah. Like be more vulnerable to each other. And then once we had done that, I feel like all of the stars sort of aligned for us. Definitely. I think like it was about just knowing that we were still on the same page.

Yeah. With everything getting on the same page as, and us being like a united front. Mm-hmm. Um, especially now that we are kind of in the salon, we probably only work one day together. We kind of like move back and forth. Um, and just learning like our own language so that we're always like. Still coming across as united as well.

Mm-hmm. Um, a lot of the time, we'll, if we're things pop up or questions are asked, we'll just say like, oh, let me get back to you. I'll check with Tiff. Or just so that we're not ever feeling like we're taking the reins, like playing off mom and dad. Yeah. And just little things like that just so that we can cohesively stay on the same page.

And then we have like a, um, Friday morning coffee with the girls so that we can just like all have like an organic chat and talk about anything that might have like popped up. Um. Usually on a Monday we'll send through, like with our group message, we'll just send through like a few housekeeping things from the both of us just to like keep on top of everything.

So was your Friday morning coffee the meeting that you're not allowed to call a meeting? Yes. Yeah. 'cause meetings make people feel anxious. Makes want a moment. It's making me wanna cry. I hate meetings. I said to her the other day, why don't you take, we had like, we have a few changes coming in in the next month.

And I said to her last week, why don't you do Friday morning? 'cause you're so capable do. And she's, she's like, oh, I feel like vomiting. Can you sit beside me? But I did it and it was, she did, she felt great. I struggle with being a boss 'cause I feel like I, um, in my mind I'm so young, so I feel like I cling to Phoebe 'cause she's just naturally got this like aura about her that.

Bossy aura. Yeah, same. But I didn't, and it felt good. I feel we've had that conversation about you not getting in your head about your age, though. I know. Know, you're not gonna get in your head about your age and I'm gonna do the same. It's actually crazy. But I'm 21. I'm actually 26 though. You are. It's so funny because I feel like, um, I used to work in Brisbane before working in Ipswich, and I remember in Brisbane, like people just respected you.

Like you didn't matter how old you were. Like they just had so much respect for you. And then when I started working in Ipswich, like it was such a shift, like every, I don't know. I felt like it's very cliquey. It's very cliquey. And there were like a few people that would kind of talk down to me where I would be like.

If someone would come in and I'd be like, oh, I don't really feel comfortable doing that today. And then they would just kind of like be like, well, you're gonna do it. And then, but Phoebe would come over and be like, oh no, we're not doing that. And they'd be like, oh yeah, sure. It's very like, like just like little comments and like the way that people hold themselves around me when, or they'd directly be like, how old are you?

You don't look old enough to be doing this. Well. Like they're very They're very direct. Yeah, it's very direct. It weird. It's a weird thing out there actually. It's like, and how old are you and how are you this old? And dunno how to manage what is socially appropriate. Did you to say to someone Exactly, exactly.

But I'm learning. I feel like I'm getting better at it. And I feel like the conversation that we had with you guys as well has just really resonated with me and I've taken a lot. From that as well, and me carrying the team meeting because life changing it seems like such a small thing to anyone, but like in my mind it's not huge steps.

Huge. I feel like I walked out with like just this abundant, what am I trying to say? This huge confidence. Yeah. Which I think sometimes just hearing that from someone outside of like your immediate circle. Yeah. Oh, for sure. Yeah. It's like I could tell you that till the cows come home, but like literally having somebody looking from the outside in being like, no, you are capable of this.

Yeah, it's helped. Has definitely helped. Love that. I love it too. Is it so, so sensitive? It's like I got that from you guys chatting. It's like, don't cry. Cry. You wanna podcast? Podcast over. Alright Gem, we need to get you all right. Sensitive. So you're okay. You'll have those days. I, if it makes you feel any better.

I actually spend eight hours making this brisket yesterday and I made my partner try it and he was like, oh, it's okay. And then I burst into tears. Yeah, I totally would burst into tears after that as well. Dinner. Yeah. I'm like, what do you mean? It's an eight hour brisket and it's okay. Bris, you better be on your hands and needs begging for more.

Oh, seriously. Like, seriously. He's such a smart, he's not afraid. Enough of you. He is not afraid of me. He's not ladies hear that. Partners need to be afraid. They are. Just say you like the brisket, worship me, bro. I just just made you dinner, bitch. It only took amounts, but it's all good. Small amount of fear is healthy.

Yeah. In all areas.

They've gotta be comfortable with getting uncomfortable. Yeah. Seriously. So what changes are you bringing in? Oh my gosh. Um, we are Kevin Murphy Girlies. We're Kevin Murphy girl. True. And through, we're so excited. So we talked, we talked about this, we talked about this when we, um, Kevin Murphy, if you're listening, well after our little, um, but we talked about this because we did, it wasn't just about, we weren't talking specifically about product.

We were talking about, um, the relationships. The relationships, the relationships and how important that was, the relationships, the values, like what we want to stand for. Huge and everything. And I feel like after that, we both had this huge. I don't know, like we just really were like, okay, what do we wanna stand for?

Yeah. Kind of what are our values? Yeah. And what do we need to, we worked really hard, um, getting those as like a brand. So when people like look at blond therapy, whether they come into the salon, they look at our Instagram or even the way that like the girls carry themselves throughout, um, life. Um, we've worked really hard at that, but we're like behind closed doors.

Now that we have this beautiful space and this beautiful business, um, what do we wanna align with? What businesses are gonna help us provide the best for our clients? The best for us. I mean, you're spending an a copious amount of money monthly. Yeah. Seriously on stuff. Mm-hmm. Um, on stock and whatnot. And the support is just so unmatched.

Like, I've been working with Kevin Murphy since I was a first year apprentice and like. I could not fault their support at all. Definitely. And that was something that we were really craving. Um, also just working with a brand that is so transparent from beginning to end. Um, we love the low talks, um, initiatives that they have every really, it was something that is a lot more talked about than the other brands that we'd been working with.

I mean, it's 2025 guys, can we just not test on animals anymore? Yeah. Agree. Seriously. Oh my God. It's literally 20 actually can't even deal because I literally thought testing on animals was like putting blush on my dog. Like, I'm not even kidding. She's like, that'd be fun, right? It'd be fun for them. I was like, I didn't know that.

It was like completely, they're not so bad. They're not blow drying products into their hair. She's like, it'll be like a spa day. Right? Ignorance. Like, no, seriously. She's like, why is that such a big deal? The testing and animals thing? I was like, it's really bad for you. My dog would love a blow dry.

They're actually getting a haircut right now. So with Kevin Murphy, ignorance truly is bliss sometimes. Yeah, it really is. Yeah. For you, for you. And I come in with a bulldozer, any shows, guys, I come in with a bulldozer and seriously, and tell you all the home truths. Um, but yeah, we're really, really excited to partner with Kevin with our products without, sorry.

We've always used, um, retail, retail, retail, but yeah, color. Um, really excited. Obviously we do. I. 98% of our work is blonde. Feel free to just hit a sister up when you need some help. Oh, we'll. We'll, we'll yo, what's this formula? Yeah, what's that? Yeah. Best friend. So we have been using the Lightener in salon for the last month.

The light night is because that was our biggest thing that, that we wanted. Beautiful. The lighten is insane transitions. Once you start using, like for me that with Gu also smell. Smell. We used the light now smell. It was beautiful for a really long time before we even use the whole range. Yeah. And I just love it.

Yeah. It just doesn't feel ultimate is just heaven. I'm obsessed. It just doesn't feel so like. I aggressive, I can breathe. I can like actually talk and have a conversation when I'm pulling out someone's foils rather than like diet, not getting hit in the face with F and your nose stops bleeding. Yeah. My nose was always bleeding.

Really, really that way. Like when I blew my nose, it was always like, that is, oh my gosh. You are a sensitive person friend. Anyone's watching. Yeah. Yeah. Jen and I are the same Kindred spirits and Phoebe and Sam are the same. Tiff and Jen. Seriously. Jen podcast running a salon together, it would crumble. It would, it would actually crumble.

So you, wed be crying all the, you do it, you do it. Tiff has actually been known. I don't even, I think she, I think given the opportunity, she would even do it to this day. So when a rep comes in, we've had had a, oh my God, ahora of reps come in, hide in the back room from having our, no, I don't even do that from, do you pretend when that you are not the owner?

Yeah. Yeah. She literally stands there and goes. Hey. Oh, I'm so sorry. Our owner's not in today. I'm like, and then they literal me. They look at me as if like, you're on socials. They know. We know you were in this place. Oh my God, I do that. It's the best. I'm like, oh, reps come in out the back. I go, and then I just hide there and watch the cameras.

Unless it's, unless it's anyone from Aus, there's camera's out the back. I just watch the cameras until seriously. Or anyone from Sair? Iss. Different from Sair. Love her. Beautiful. She's car beautiful. She's the best person in the world. Anyone from Sair. I will seriously walk out. They'll walk out the back and find me.

Yeah, but anyone else, I'm just like, oops, someone's cut. I'll be out the back in. The girls will be like, yeah, that looks like a wrap. Don't go out front. But you know, we have had. Well, even when we worked back, well me, I, this is my 18th year hairdressing. Oh my God. I know. That makes you sound really old.

Really ghost. Um, the, anyway, the lay We, I've obviously worked with lots of different brands. Lots of the reason, another reason why we love Adair so much is that the rep that we have been working with Carly for the last time, she has been like, never ever do you get a brand that's like, what can I do for you?

Like, I am here. She has quickly become like a good friend of ours. I definitely, she's so beautiful and just such a support being like, what are your goals for this year? How can I help you achieve them? Like that is huge when it comes to shout out to Auste rep program. Honestly. Yes. And the girls that, but that's huge.

That's what you look for because like, we don't know what the fuck we're doing. Also, their staff are always there. Forever. And I feel like that speaks volumes about a brand, doesn't it? Yeah. When you can hold your staff, definitely. Mm-hmm. But yeah, just being able to have those really vulnerable conversations with her as well.

Mm-hmm. Um, and just feeling so much support from her. Even like the transition that we're making from our current color brand over to Kevin Murphy. Um, the support has been like, unmatched so beautiful. They're slowly transitioning it so the girls don't feel like upset. Overwhelmed. Overwhelmed or, yeah, overwhelmed.

They're like, let's just like, I'll, so same because I actually need a week to process, I think sort of change. Just everything is just, they're like, what more can I do? I'll come in, I'll do this. Like they, um. They're just so willing to do. Yeah, so willing to just like above and beyond. It's not just like box it up, ship it out, Google the mixing ratio and on your way, the support has been unmatched.

So I think partnering, partnering with brands that, um, really align with your values, um, and align is so important and offer the support that you need is yes. Unmatched as well. You did this to Ross. You did. Oh, thank you. You guys actually did this to us. You made us sair minions. Seriously. We probably should give, continue to prioritize of support.

Otherwise, we're a left here, they're gonna come for us. But yeah, we feel the same. So that's why it's easy for us to do it because yeah, the support is incredible. And, um, the support. The support is incredible. Know from the top. Yeah. Let me tell you from, from Syrians, definitely. Incredible. Yeah. Love that.

All right, last piece of a wisdom. Before we get off, what is, um, what is a peak and a pit of having, of you guys have found of having, what's something that's been like, yuck, we'll never do that again. And what's something that's like, oh yeah, that's a good question. Oh, I recommend this. I feel like maybe a, a peak is definitely, um, seeing our growth.

Mm-hmm. A peak is seeing. People come into our space that like is an exact representation of what we wanted to attract. What we wanted to. Yeah. Yeah. That is a peak where it's like, oh, you know, we just, we just have attracted like all the energy and ourselves of those energies and those guests and they're just like, we honestly truly just love and value them.

Yeah. Um, a pit would probably be, I think every single time that we have struggled with something or it hasn't worked out for us is when we've listened to the wrong people. Mm. I actually like with the noise. Yeah. The noise of like people when we've outside opinion very. People become, I know I'm listening to the noise at the moment.

I get it. People become very, when they see that you're becoming successful. Jen, are you listening to this? I am. I feel like when people see that you are becoming successful, they're like, oh, you guys should do this, or You should do that, or you should do this. Do you know what you guys are missing? You guys are missing this.

And I think sometimes when you're in that growth period, you're like, oh, maybe I should Or maybe, oh, maybe. I think also being open like that comes with being open to, to trying new things, which is great. We are open to trying new things all the time has been, sometimes there has things, so were like, oh, I just wish we listened to our gut with that.

Yeah. There's been things that have been difficult to get off the ground. Yeah, and I think that was probably a sign that we just should have. Not done it, not done that. Yeah, definitely. And I feel like, and come back to your why and your purpose. Yeah. Come back to our why. It's the same thing when you were like, do we change over?

I'm like, what's your why and what's your purpose? Exactly. Right. It's the same thing when you look at other things. What's my why and what's my purpose? Because it, because it's really easy. Even when you've been in business for, I've been in business for 15 years. Yeah. You go, oh, someone else doing this better.

Like, are they, they should definitely, they're doing that. Should I be doing that? Definitely. Am I gonna fail this? Definitely. As long as do that, am I doing irrelevant because I'm not doing that? And then you just go, hold on. I gotta just stay true onto Definitely I am. And what that looks like. Yeah. And it's like, you know, read, we always talk about like our, um, what success means to us as individuals.

And it's like, it doesn't necessarily always mean like that next thing. Like, oh, I've got the salon now, so I need to develop a product. Capricorn. I too, I, I feel like we're always on, we have to chill our ourselves a lot. 'cause being Capricorns calm, we will like calm, work ourselves to the death. Mm. But it's like, okay, realign.

What's our focus? What do we need from this? I always ver like, and I have had, as you guys have already from the conversations we had before we started this lots of life experience. Yeah. Agreed. And I definitely do come back to that quote of like, we have one precious life. One. Yeah. You know, and I think that balance is really important.

What do you wanna look back on? Definitely. You know, seriously on your deathbed one day and go, well I'm really grateful for that, or I'm really grateful for that. Or Definitely, you know, and I think it helps realign even when. Things feel hard. Definitely. It really helps to realign you and go, okay, well this happened and that kind of felt a little bit stingy, but from this, this grew or from this, definitely I was able to like love this person for that period of time.

Definitely, you know, this came from it and I think that's really important to go like what are we, and especially when it comes to being in hair and beauty, it's like, and when you talk about your clientele, you know, we're not gonna look back and be like, I'm so glad I nailed that balayage, but we're gonna look back and be like, I'm so glad that I had that.

Developed that relationship as well. That person. Yeah. De, you know, because that is still the foundation of everything for me. The foundation of everything. Yeah. And that's why we do what we do. Yeah. It's like we just so happen to be really good at hair. Yeah, yeah. But our number one is that we're creating this safe, beautiful place for people.

You know, we might be the only person in somebody's life that they feel comfortable enough to have those really sacred conversations with, and that is something that I will always value. Yeah. Yeah. And something that we really instill in the girls in the forefront of like our business. It's like before you even talk about what service they're having done today, it's how are you?

Check in. Yeah, yeah, yeah. What have you been up to be in that? Don't care. That takes like a 10, 15 minute conversation for them to feel that connection with you before you even begin to talk about why they're here. It's like just providing. That relationship with them, um, which is another huge reason why we work one-to-one.

Like, yes, we could probably make triple the money that we are making if we didn't, but that's not our intention. Our intention is to have that one-on-one sacred space, that that person can come and have our full attention for that three to four hours and that's it. Yeah. Love it. I love that. Aw, thank you so much ladies.

This has been great. We love you guys. It has been fun. I feel like so good. We're gonna have separation anxiety because we've seen each other twice in the last week. I know. It's like, is it a monthly catch up now? Do we, Friday coffee, basically we're coming back next week. Yeah. Basically this is where the.

There's a group chat form. But again, like this is what Jen and I talk about, it's just that life is so busy about how important community is and that's why we love doing events and meeting people because it's, and I love women supporting women. It's so rare. A hundred percent. Which is so annoying. Like why are we all like that?

To be honest, we've found, we are taught, I always like loved this thing that I heard where it's like we're taught as women that there's only like one seat at the table. Yeah. It's where really bad anyone can bring their seat. Like there's plenty of room, plenty of room. Everyone has a different place and does something different and bring something different to the table.

And I don't know why it's so hard as women for that to just be celebrated. Yeah, agreed. So it's so nice to find and I think at the end of the day, all it is is all it does is. When that support's not there, it's just an insecurity and we need to look into it. Yeah, definitely. What are they doing better than me?

That makes me feel really shitty right now. Yeah. Yeah, it was. It's like, yeah, celebrate that instead of that tall poppy syndrome and tearing someone down, definitely. What are they doing right now that actually makes me feel like I'm not doing enough? Yeah. Like how are they doing? Exactly. Why is that triggering for me?

Why is that triggering for me? What can I do to do things differently? Or where are they at? Where are their seasons? And things like that. Yeah, definitely. And also, if you went and lived today in their shoes, you'd also see that they're also just as messed up as you are. Oh my gosh. Oh my God. I can't even tell you the amount of people that sit in my chair and they're like, how do you have four kids and blah, blah, blah, blah, blah.

I'm like, if you saw inside my brain, yeah. Or in my house, it actually, you would not be thinking that I had it all together. Tips inside my brain, and she's like, oh my God, I'm overwhelmed. I'm overwhelmed. I go over there like. I'm like, oh my God, I actually need to leave because I'm so overstimulated. Love you.

Love the kids. Get, get the hell out of here. Yeah. I need to go home to my peaceful life work. Kids definitely do in my sacred space as well. I do. I come there to like, Ugh. It's just like so nice to just have this other version of myself. So, yeah. I feel like it's so good that you started young. Hey, because the more I get through life, I'm like to Cooper, oh my God, we need to have kids soon.

Or we, I'm gonna talk, we're gonna talk ourselves co. Because we're too comfortable with just the stillness of our life. That's fair. That's fair. No, just a little drop of chaos. Yeah. Actually it's not like Mother's Day was yesterday, mate, it's not still. At one point I was like, yeah, I'd love a sleep in, and then all you can just hear is, yeah, you like, like one of the kids wants to make me a coffee, so they're like smashing the coffee.

Oh my God. You're like, so to get the coffee thing out so they can grind more coffee. And then Lee's doing it and then they started wrestling and then I was like. So relaxing Zen. Seriously. So relaxed. You know what you, what I want for Mother's Day. None of you. Seriously? Actually, I actually have a funny about that, but I think it's.

Some Mother's Day photos yesterday and her caption was, the chaos is loud, but the love is louder. Yeah. And I just thought that was so nice. That's nice. We can edit this out. But my Mother's day post was gonna be, I want anybody that has ever come out of me or come in me to keep away from, oh, I saw that one and I send it to my husband.

I was like, if you don't, you are not to come any. Like, this is my radius. You, you, you've all come outta me. And you have definitely been clo everyone out. That's what I'm doing. Sorry, rich. Sorry, rich. That's, I was gonna put, I was like, I'm gonna put a post up of my kids. And I was like, trying to find a photo and I couldn't, it was always like, I so didn't do it.

Or me and Alba, or me and Sadie. No, for Ella. So I could be like, happy mother day. Oh yeah. And then at one point I was like, Hey, everybody outside, we pull up like, I'm like standing on the step and they're all sitting like with me. And Alba just like storms out my eldest and just like my God. And I was like, ALS, what's wrong?

Nothing. What's actually wrong? Nothing. Nothing. So then we had 45, and then I was just like, you know what? Fuck this. I was like, serious, no one wants a photo. I'm just gonna go back inside. And I was like, and then you're like, happy Mother's Day. Hope everyone had a day. And then that's when I was like hashtag blessed as in like long.

Oh my God. But yes, the chaos is loud, but the love is definitely loud. Yeah, it is. Yeah. I love that. Agree. You, you bring lots of wood. Yeah. God has she written a few of these down guys. I've had Awakening. You bring a lot. I'm gonna just, we're gonna have a new group chat now. I'm actually in my healing era.

So for anyone who wants to be, I feel I'm actually doing a lot of internal work. I feel like we need be in, this needs to be our Salon Rising group chat era that this just continues. Actually though. Tiff just comes in with her. Like everyone, sorry, keep on voting for the blond therapy girls come back.

Yeah, Tiff Tiff just comes in with her like. Daily, like, here's your daily like because you said something. I actually would, I, there was something last time I was like, oh, I like that. I'm going to use that. But yes, chaos is love that love is louder. Yeah. I love that. We're running pretty, we're running with that.

It's the same with a salon. Bad. The chaos is loud. The love is louder. It is. It actually is. Yeah. Yes, we are really lucky. We actually went out to dinner and had like a really, really fun Friday with the girls. My God. And it was just so much fun. It was like for the first time ever we were able to be like, what the fuck?

We actually did it. We like attracted these people that were really like reminded and we just, I woke up Saturday and I was like on top of the world. Beautiful. Yeah. It was just so beautiful, fun. They're just silly and fun and um, and we did like this. Beautiful. So we are like doing this thing. Every three months called Flourish Fridays where we finish earlier.

And then, so last Friday we went to, I organized like a Sound Bowl healing meditation thing, and it's just so nice being able to be vulnerable with each other. The girls hadn't, um, done anything like that before, but they were like so open to it and they just absolutely loved it. So it was really nice to do something like that.

Yeah. I love that stuff to get off. Yeah, me too. It's really fun. Keeps my mind calm. Me too. Same connection. Me too. Yeah, connection. All right. Well, we finished 95 minutes ago and then we just kept going. Yeah. What time? Richard's like, wait, how long have we been talking for? Sorry, rich. He's used to it. All right.

Love it. Thank you. Thank thanks so much. Thank you so much. We absolutely love you. Thank you. We'll come back anytime please. You come to anytime. We'll like to come to the Switch. We'll have to come to the switch on the road. We'll need more Tiff Girls on tour. Girls, girls on tour. Serious Tiff memes come in for the Tiff memes, for the for the healing era.

I love that you come out with so many good bangers. I'm just about it. Thank you. It's 'cause I'm young. I love that. It's, I, I'm old and I've forgotten them all and now I'm just exhausted. So just keep bringing them. I'll often say like, oh, I don't know, maybe like our age. She's like, love you just need to stop saying that.

Yeah. No, there is no our age with the two of us. She's like, know your blade. I do that in, I know I do that Jen, to me all the time. I say age, same age. You're young and I'm tired, mate. I've got five kids saying I'm tired too, but mine's irrelevant because I've actually got nothing on my plate. The fact that you said it.

Thank you. I'm very, thank you. Have.